SAP OTC Lead

Houston , TX

"SAP OTC Lead

USC/GC

About the job

Houston office - Energy Corridor area

4 days onsite / 1 day remote

No H1B/CPT/OPT

local to Houston

Rate : DOE

JOB SUMMARY

The SAP OTC Lead is a hands-on role that will provide SAP Functional design leadership and direction as a part of the SAP Center of Excellence (COE) within the Information Technology organization. This position will lead the functional / solution architecture and design support the SAP S4/HANA system in the areas of VMS and OTC for our Distribution and vehicle processing business.



The person in this position is required to work with the business- Distribution, Vehicle Processing Center (VPC), Operational and IT teams, the AMS (Application Managed Services) team, as well as the other SAP functional leads in the SAP COE to ensure that the functional design and configuration in the areas of Vehicle Management system and Sales and Distribution align with SAP best practices and documentation compliance and can support the Distribution and VPC operations requirements of the business. This SAP VMS Lead will be supporting (from a Distribution and VPC Operations perspective) SAP S/4HANA implementation within the automotive industry within a high-volume supply chain operation.



The person in this position will proactively work with the AMS partner, business and technical teams to resolve and reduce identified defects and changes required. The SAP Functional Lead should be able to make changes to or guide the efforts to customize existing programs or add new programs to existing platforms. The SAP Functional Lead would also help in the organizational change management around the use of SAP software.



ESSENTIAL FUNCTIONS

· Facilitate, gather, and analyze business requirements and translate into SAP application requirements for the business. This should include analysis of current needs, anticipate future needs, and provide solutions that integrate well with the various business operations that are a part of the SAP ecosystem.

· Design and implement SAP solutions, with others in the SAP CoE team, to address these business requirements. These should be integrated solutions to resolve highly complex technical and business needs.

· Provide SAP support including analysis, development, testing, tracking, and problem resolution.

· Research production problems and/or enhancement issues and make appropriate changes to the system. Initiate action and evaluate issues to develop alternative solutions. Apply expert knowledge and experience to resolve problems.

· Key member of the SAP CoE team responsible for the functional design of WRICEFs for the Distribution and VPC Operations functional area.

· Lead role within the team, expert in SAP VMS, sales and distribution domain in place at the company.

· Good understanding of SAP VMS (Vehicle Management System), SAP SD (Sales & Distribution) and have experience working on SD, PTP and FI integration.

· Research new knowledge and collaborate on solutions for the SAP environment.

· Good knowledge of SAP releases and patches, including applying OSS notes.

· Support the development team to define and document solution design as part of a new initiative or enhancement.

· Research new knowledge and collaborate on solutions for the SAP environment.

· Good knowledge of SAP releases and patches, including applying OSS notes.

· Collaborate and provide excellent customer service to end users by working closely with the Architecture, Functional, Development, BASIS, and Security teams and AMS teams, to deliver high quality solutions on time.

· Has understanding and influence (decision scope) with business customers.

· Excellent ability to multi-task assigned duties and SAP operational areas.

· Effectively communicates complex ideas in a clear and concise manner both verbally and in writing.

· Highly organized; able to organize and assimilate large quantities of complex information.

· Responsibly receive, transmit, and handle consumer and customer data per applicable policies and procedures.

· Review and follow data privacy practices, policies, and guidelines.



QUALIFICATIONS

Education and/or Experience:

Requires a bachelor’s degree with 8+ plus years of experience in the field or in a related area or possess an equivalent combination of education and experience.

· 8 + years of configuration expertise in the areas of SAP VMS, Sales & Distribution with at least 1 end to end SAP VMS (Vehicle Management System) implementations.

· Experience with SAP ERP implementation projects of moderate to high complexity and their post go-live support, SAP S/4 Hana a plus.

· 8 + years of experience in preparing Process and Functional Design documents, along with strong acumen to understand, translate and map business processes in SAP.

· Passion and desire to adhere to out-of-box SAP functionality and drive for standardization.

· Excellent communication (written and oral) and interpersonal skills

· Manages complexity and works collaboratively to effectively find solutions and solves problems.

· Drives results by consistently achieving completion and closure of tasks, even in the face of obstacles and setbacks.

· A problem-solving attitude that can adapt to varying timelines.

· A strong attention to detail combined with the ability to prioritize tasks.

· Strong interpersonal skills; promoting healthy relationships and team dynamics.

· Strong capability to provide Business Insight

· Strong ability to influence organization stakeholders.

· SAP certification(s) is a plus.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

"

Lead Application Support Specialist

Manhattan, NY, 10166

"EXCLUSIVE Position!

Direct Client : HRA-DSS

Fully Onsite at 33 Beaver Street, Manhattan



Lead Application Support Specialist with 11 + Years of exp



Long term Contract with possibility of extension



PLEASE NOTE: Only candidates that currently live within commuting distance of New York City will be considered. Please do not reply if you live outside of the New York City Metropolitan area.



Rate: $55-58/hr C2C is max

LinkedIn:



This is not a remote work position. Physical presence in the office is mandatorybased on client requirement.





INTERVIEW PROCESS WITH CLIENT : First Round will be Teams call and Second Round will be Face to face

Lead Application Support Specialist



What You'll Do

You'll be the go-to expert end users rely on — someone who knows the business rules and functionality across our systems well enough to solve problems fast and prevent the next one. Day to day, that means fielding issues directly from end users, tracing them to root cause using remote support tools, and walking people through fixes and how-to questions with patience and clarity.

Beyond individual tickets, you'll help the team get better: mentoring newer specialists as they build up their own troubleshooting instincts, and weighing in during team meetings on where processes could run smoother.

On the monitoring side, you'll catch issues before they become bigger problems — reviewing daily edit logs, tracking disruptions between system interfaces, and keeping desktop configurations and integrations running cleanly through upgrades and new rollouts. Every ticket gets documented properly, from first response through resolution, and you'll manage your own workload against team SLAs while looping in development or escalating leads when something needs more firepower.

You'll also own reporting — pulling data via interface or natural-language search, building out ad-hoc and trend reports, and self-auditing to keep quality and compliance on track. And you'll handle access requests and identity management (including MFA troubleshooting) with the discretion that confidential information demands.

What You Bring: Mandatory


4+ years in a lead application support role, delivering strong cross-functional support to a large, varied user base while hitting SLAs and following ITIL best practices
4+ years working with MS Office 365, ServiceNow, IAM, and incident management tools
4+ years supporting both front-end and back-end web applications
4+ years with Remedy and ServiceNow specifically for incident management


"

Senior Synon Developer

Dallas, TX, 75342

"We are seeking a Senior Synon Developer to develop, enhance, and support our Member Benefits System (MBS).
The ideal candidate will possess a comprehensive understanding of Synon functionality and the data exchange integrations we employ with other systems.
Collaboration with a team of business analysts and internal customers will be essential in defining changes to the MBS system for new projects, existing code maintenance, and addressing production support issues.
The role's primary responsibilities encompass system design, development, testing, problem analysis, and collaboration with internal customers and external vendors.
Adhering to established methodologies, standards, and guidelines, including creating test plans and documentation, is crucial.
We are particularly interested in individuals with expertise in the full lifecycle of application development.

Experience/Skills:
• 8+ years of experience using CA:2E (Synon/2E, Advantage/2E, Cool:2e) toolset.
• 8+ years of development experience in application development with IBM-i (System i, i-Series, AS/400) using RPG, SQL, and CL tools.
• Experience in working with and supporting multiple concurrent projects/programs.
• Strong troubleshooting skills and diligence in the pursuit of issue resolutions.
• Code with a minimal amount of guidance and meet project deadlines.
• Experience with Synon/CM, Design Tracker, ServiceNow, Snowflake, MuleSoft, Showcase, Salesforce, PageDNA, LegaSuite, Java, Apex, Query Tools, or web design is a plus."

NODEJS Tech Lead

Dallas, TX

"Still need this. NODEJS is most important skill.

NODEJS Tech Lead

Hybrid onsite Dallas, TX- Need to be local

Rate : $70/hr on C2C

No H1B/CPT/OPT

NODEJS,Java, Angular (or React) , AWS, Lambda, dynamoDB

THere will be a tech lead TORC test. Must have excellentcommunication skills

Role Overview

We are seeking a hands-onTech Leadto act as the technical authority for one or more strategic initiatives. The Tech Lead will define architecture, service contracts, and technical roadmaps while providing strong engineering leadership across backend, cloud, and frontend concerns.

The short-term emphasis of this role istechnical discovery, solution design, and planning, laying the foundation for successful downstream delivery and team scaling.

Key Responsibilities

Technical Leadership & Architecture

·Serve as thelead developer and technical authorityfor the initiative(s)

·Design system architectures and definetechnical roadmaps

·Decompose ambiguous problem spaces into clear, actionable technical plans

·Define, document, and negotiateservice and API contractswith partner teams

·Ensure solutions meetenterprise standardsfor security, resiliency, and maintainability

·Identify technical dependencies, risks, sequencing, and trade-offs

Hands-On Engineering

·Remainhands-on in development, particularly during implementation phases

·Review code and enforceengineering best practices and quality standards

·Support complex technical problem-solving across the stack

Collaboration & Planning

·Work closely with product, partner teams, and stakeholders to shape scope and priorities

·Help determinewhich initiative to start firstbased on technical readiness and risk

·Inform decisions onfuture team composition and required skillsets

Team & Delivery Model

·Work within asingle cross-functional teamsupporting multiple initiatives (initially not in parallel)

·Support a flexible staffing model with engineers rotating in or out based on phase and needs

·Contribute to APIs that are primarilyinternal-facing, with some UI components potentially external-facing

·Influence when and how additional engineers are added as scope and priorities become clearer



"

Windows Server Automation Engineer

Dallas, TX, 75342

The Windows Server Build & Automation Engineer is responsible for developing a next-generation, highly automated server-build environment, leveraging HashiCorp Packer and CI/CD pipelines to automate image creation and deployment. This senior role requires deep expertise in Windows Server OS components, Windows server automation, Ansible-driven configuration management, and extensive PowerShell development, along with strong proficiency in GIT, JSON-based web services, and modern DevOps tooling such as JIRA and agile delivery frameworks. The engineer will work independently and in distributed teams to gather requirements, design and test new service offerings, document solutions, and transition them to operational support.

Business Analyst/Large Enterprise or Banking

Dallas, TX, 75342

Seeking an experienced Business Analyst to support enterprise-wide technology and business transformation initiatives within a large banking or capital markets organization. The successful candidate will partner with business stakeholders, technology teams, project managers, architects, and QA teams to gather and document business requirements, analyze complex processes, and deliver innovative technology solutions.

Mainframe DB2 Replication Engineer

Dallas, TX, 75342

"We are seeking an experienced Mainframe DB2 Replication Engineer to design, implement, and support data replication solutions across IBM z/OS and distributed environments. This role is responsible for ensuring reliable, real-time data synchronization, high availability, and data consistency for mission-critical banking applications.


"

Senior Backend Developer (Node.js)/JavaScript

Dallas, TX, 75342

"Senior Backend Developer (Node.js/Java) | Client Lifecycle Management (CLM)

RBC Capital Markets is hiring aSenior Backend Developerto support theClient Lifecycle Management (CLM)domain within Quantitative & Technology Services (QTS). This team is central to enhancing how RBC onboards, maintains, and offboards institutional and corporate clients through strategic automation, regulatory compliance, and data fabric enablement.

The CLM domain is currently undergoing a massive modernization of its infrastructure and automation capabilities. You will be a key technical contributor in building scalable, compliant, and high-performance backend systems that drive the next generation of client lifecycle processes.




What will you do?

Engineering & Architecture


Development of robust backend services usingNode.js, JavaScript, and REST API design, focusing on scalability and low-latency processing.
REST API design and implementation, OAuth authentication
Optimize data persistence and retrieval strategies usingMongoDB, ensuring high availability for complex client data structures.
Explore and implementWebAssembly (Wasm)modules to improve performance for computationally intensive tasks within the browser or server-side environments.
Modernize legacy CLM infrastructure by transitioning to a cloud-native, microservices-oriented architecture.
"

Full Stack .Net/Azure Developer

Dallas, TX, 75342

We are seeking an experienced (12+ YEARS) Azure Data Engineer (Full Stack) to support the evolution of the firm's enterprise data platform. The role is hands-on and spans backend data engineering, service development, and integrations within Azure. You will design, build, and support scalable, production-grade data pipelines and applications, and work closely with business and technology teams to deliver reliable solutions. **** CANDIDATES MUST COME FROM A VERY LARGE, WELL-KNOWN ENTERPRISE OR A MEGA BANK, CAPITAL MARKETS FINANCIAL SERVICES COMPANY, HEDGE FUND OR TECHNOLOGY COMPANY. THE CLIENT DOES NOT WANT TO SEE CANDIDATES OUT OF HEALTHCARE, GOVERNMENT, RETAIL OR SMALL COMPANIES WITH NO NAME RECOGNITION

Accessibility Tester

Dallas, TX, 75342

"The Accessibility Tester will be responsible for evaluating digital products and applications to ensure they meet accessibility standards and guidelines. This role involves testing web and mobile interfaces, identifying accessibility issues, and collaborating with development teams to implement solutions that provide an inclusive user experience for all.



Key Responsibilities:


Conduct accessibility testing on web and mobile applications using manual and automated tools.
Review and interpret accessibility requirements based on WCAG, ADA, and Section 508 standards.
Document and report accessibility issues, providing clear recommendations for remediation.
Collaborate with designers, developers, and QA teams to ensure accessibility is integrated throughout the development lifecycle.
Stay current with accessibility best practices, tools, and technologies.
Participate in accessibility audits and provide feedback to improve processes.
Assist in creating and maintaining accessibility documentation and guidelines.




Required Skills:


Bachelors degree in Computer Science, Information Technology, or related field, or equivalent experience
Experience in accessibility testing for web and/or mobile applications
Familiarity with accessibility standards (WCAG, ADA, Section 508)
Knowledge of assistive technologies (screen readers, magnifiers, etc.)
Experience using accessibility testing tools (e.g., Axe, JAWS, NVDA, WAVE)
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to document findings and communicate recommendations clearly
Attention to detail and commitment to quality
Ability to work collaboratively in a team environment




Preferred Skills:


Accessibility certification (e.g., IAAP CPACC, WAS, or similar)
Experience conducting usability studies with people with disabilities
Knowledge of mobile accessibility guidelines (Android/iOS)
Experience training or mentoring teams on accessibility best practices
Understanding of inclusive design principles
Prior experience working in Agile environments
Knowledge of functional and Automation is plus
"

Senior Computer System Validation (CSV) & Computer Software Assurance (CSA) Specialist

Dallas, TX, 75342

"· Deep expertise in validating GxP-regulated IT systems within the Pharma/Life Sciences domain
· Familiarity with QMS processes including deviation management, CAPA, and change control.
· Strong command of CSA (Computer Software Assurance) principles
· Solid knowledge with 21 CFR Part 11, Annex 11, ISPE AI guidance, GxP data integrity principles (ALCOA+).
· Proven ability to write and manage validation deliverables including Test Strategy (Risk-based testing, CSA),

"

System Engineering Architect

Dallas, TX, 75342

"- Looking for System engineering and Architect with deep telecom knowledge specially in the Layer 1 network.
- Preferably with AT&T Background."

FULL TIME: Senior Full Stack .Net/Azure /AI Developer

Dallas, TX, 75342

This senior (12 + years) role focuses on building and maintaining cloud-based applications and AI-driven features using C#, .NET, and Microsoft Azure. The position combines enterprise application development with designing AI capabilities and automated agents that streamline business processes. There is a technical leadership component, including setting standards, mentoring team members, and guiding architectural direction. The right candidate will work independently, use strong technical judgment, and help guide the team toward project goals

SAP CX Delivery Lead

Dallas, TX, 75342

"- Own end-to-end delivery of the CX workstream (discovery, blueprint, build, integration, SIT/UAT, cutover, and hypercare) across SAP Service Cloud and SAP S/4 Lead complex client engagements, including design authority sessions, steering committees, fit-to-standard workshops, and escalations
- Drive end-to-end customer lifecycle process design (move-in/out, billing inquiries, complaints, payments, outages, debt, etc.)
- Own CX solution architecture and integration design with SAP IS-U and downstream systems (CPI/API, CTI, payments, portals)
- Lead and mentor onshore/offshore teams, managing scope, planning, RAID, and quality governance with program leadership

"

Agile Project Manager (Data Solutions)

Atlanta, GA, 30377

"Job Details:


Job Title: Agile Project Manager (Data Solutions)
Industry: FinTech
Duration: 12-month contract
Location: Hybrid 3 days (Atlanta, GA or Minneapolis, MN)
Openings: 1
Compensation: $50/hr W2 and $55/hr C2C






Job Description:



Agile Project Manager (Data Solutions)
Job Type:12-Month Contract (Possible Extension)
Preferred Locations:Atlanta, GAorMinneapolis, MN (3 days onsite)



Overview

Gravity is seeking an Agile Project Manager for a12-month contract engagement (with possible extension)to lead the successful delivery of complex, cross-functional technology initiatives. You’ll drive execution of strategic projects usingAgile frameworks (Scrum/Kanban), partnering closely with Product Owners, engineering teams, and senior stakeholders across multiple divisions to deliver high-quality outcomes on time and aligned to product/platform goals.



This PM will lead data solutions projects focused on data segmentation that supports marketing campaigns for clients’ banking customers.


Data project experience required
Working with marketing very nice to have




What You’ll Do (Key Responsibilities)



Project Delivery & Execution


Lead end-to-end delivery of complex strategic technology projects, ensuring commitments to scope, schedule, quality, and outcomes are met.
Build and lead cross-functional delivery teams, setting expectations and ensuring the team has the resources and support needed to succeed.
Monitor and manage project scope to preventscope creep, driving alignment on changes and tradeoffs when priorities shift.


Agile Leadership & Team Enablement


Facilitate Agile ceremonies and practices, ensuring the selected framework (Scrum and/or Kanban) is applied effectively.
Partner with the Product Owner and team to ensure theproduct backlogis maintained, refined, and appropriately prioritized.
Capture and leverage Agile metrics and team feedback to drive continuous improvement.


Coaching, Communication & Stakeholder Management


Coach and mentor teams, Technical Project Managers, and Product Owners on Agile roles, responsibilities, and best practices.
Provide training sessions and workshops on Agile methodologies when needed.
Communicate proactively with stakeholders and senior leadership on project status, milestones, risks, issues, and mitigation plans.


Financial & Operational Accountability (as applicable)


Support financial management of projects, including budget tracking, forecasting, identifying savings opportunities, and reporting performance.




Required Qualifications


Bachelor’s degree(or equivalent experience).
5+ yearsof project management experience with knowledge of PM disciplines, methodologies, and tools.
Certified ScrumMaster (CSM)(or equivalent), with practical knowledge of Agile delivery usingScrum and Kanban.




Preferred Qualifications


Bachelor’s degree inComputer Scienceor related technical field.
6+ yearscombined project management and Agile delivery experience.
Additional PM certification (PMP or similar) preferred.
Strong relationship-building skills with both clients and internal teams.
Proven ability to manage competing priorities, make independent decisions, and operate effectively under deadlines.
Financial management experience (budget analysis, forecasting, savings initiatives).
Experience withJira, Confluence, Smartsheet, and Microsoft tools.
Strong facilitation skills and excellent verbal/written communication.
Demonstrated composure and effectiveness under pressure and tight deadlines.


"

Senior ABAP Developer

Dallas, TX, 75342

"- Hands on experience with S/4 HANA Strong core ABAP skills
- Strong ABAP for HANA skills (RAP, CDS views, AMDP, oData services etc)
- SAP Integration (RFC, BAPI, Proxy programming, AIF etc)
- Performance optimization
- Debugging and troubleshooting complex issues

Functional knowledge:
- Understanding of SAP modules like SD, PS

Additional Skills:
- Ability to work independently with minimal technical guidance
- Strong analytical and problem-solving skills
- Excellent communication
- Documentation, unit testing

**Some travel involved"

Backend DEVELOPER

Plano, TX, 75094

"

The resource has to be able to work onsite in
Camas, WA- Only one where candidates should not be seeing top end of salary

PLANO, TX

Tampa, FL

No sponsorship is being offered for this role, even in the future


Must Haves
Java or C#
python
Equity or Wealth management experience or Fixed Income
Experience with trading systems is a nice to have
Charles RIVER IS THE above all nice to have

Rate is 125k- 160k salary to the candidate



Benefits
100% paid medical, dental and vision premiums for you and your qualifying dependents

A 50% 401(k) match, up to the IRS maximum

20 days of PTO, plus 10 paid holidays

Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care


The Opportunity:



You will support Charles River–driven workflows across Portfolio Engineering, Optimization, Guidelines, Implementation, Trading, and Trade Operations. You will collaborate with Portfolio Managers, Traders, and Technology teams to implement CRD enhancements, API integrations, portfolio optimization workflows, and automation solutions. You'll report to the AVP – PMG Technology Services



The Day-to-Day:


Lead end-to-end delivery of CRD enhancements: requirements, design, CRD configuration, integrations, testing, deployment, and ongoing support
Configure Manager Work Bench or Central Work Bench layouts, workflows, rules, and result sets
Hands-on work with the Charles River API Framework, including:

Frontend APIs – UI workflows, triggers, CRD interaction points
Backend APIs – data calls, order submissions, guideline checks, reference data, trading flows


Build and support integration workflows using REST APIs, services, and messaging frameworks
Apply working knowledge of portfolio optimization concepts (risk models, constraints, exposures, and transaction cost analysis)
Familiarity with industry optimization platforms including Axioma (portfolio construction, risk model integration) and OMEGA Point (optimization and risk analytics tools)
Collaborate with Portfolio Engineering teams to support optimization workflows feeding CRD
Ensure Start‑of‑Day readiness for CRD and support ongoing system stability
Translate our requirements into detailed functional and technical specifications, user stories, diagrams, and interface documentation


Your Qualifications:


10+ years experience in Application Development:


Advanced SQL – complex queries, performance tuning
Java or C# – ability to interpret, collaborate, and support integrations
REST API integration, testing, and troubleshooting


5+ experience in:

Python Programming
Investment/Wealth Management industry


3+ years’ experience in CRD or any other Order Management System (OMS) Implementation / Customization , Workbench (Manager or Central) configuration experience
Experience with Order Management System (OMS) Batch Automation, including monitoring and exception handling
Hands-on experience with the Order Management System API Framework (frontend and backend)
Familiarity with portfolio optimization concepts (risk factors, constraints, optimization models)
Experience with optimization tools such as Axioma and OMET/Gap Point.
Experience with Order Management workflows, markets, and trading processes (Equities & Fixed Income)
Experience using Agile SDLC, process diagramming, and workflow mapping.
Bachelor's degree in finance, Economics, Computer Science, Engineering, Math, or equivalent




"

Cloud Software Engineer

Dallas, TX, 75342

"Opportunity & Team Overview


The Company / Engagement: A large financial/investment services organization is expanding a team that builds cloud-based data services supporting core securities data operations.
The Team: Candidate will work alongside senior engineers, architects, and business stakeholders on an established engineering team supporting enterprise-scale applications and data pipelines.
Management Style: Client wants a genuine engineer, not a "heads-down coder" — someone who can reason through design tradeoffs, take ownership of features, and grow into more senior scope over the contract.


Core Delivery Expectations (Vetting Criteria)

To be considered, candidates must have a proven record of hands-on backend/cloud engineering ownership, specifically matching:


Language Depth: 2–5 years professional experience building applications in Python and/or Go, with clean, tested, production-quality code.
Cloud Platform Experience: Hands-on experience building and deploying services in a public cloud environment, AWS strongly preferred.
API Development: Experience designing and integrating REST APIs; GraphQL exposure is a plus.
Data Pipeline Exposure: Experience building or supporting data processing pipelines or reference-data-style services is a plus, but not required.
Agile Execution: Minimum 2 years delivering production-ready software within structured sprint cycles, using Git, code review, automated testing, and CI/CD practices.
"

Zscaler Operations Specialist

Jacksonville, FL, 32099

"Client is NTT DATA

Job Title: RE / Zscaler Operations Specialist
Duration:12 months (with possibility of extension)

Locations:Jacksonville Florida (local)
Work Schedule: Hybrid

Pay Range - $53/hr W2

Job Description


Provide operational support for enterprise mobility, remote access, and end-user computing platforms.
Support and troubleshoot Zscaler technologies including ZPA, ZIA, and ZDX.
Manage service incidents, outages, problem investigations, and change management activities.
Coordinate Disaster Recovery (DR) and Business Continuity Planning (BCP) exercises and reviews.
Analyze packet captures and troubleshoot connectivity, authentication, and performance issues.
Partner with engineering teams, vendors, and service desk teams to resolve complex technical issues.
Create and maintain knowledge articles, standard operating procedures, FAQs, and operational documentation.
Develop automation opportunities to reduce manual operational tasks and improve efficiency.
Monitor service health and capacity trends to ensure platform availability and performance.
Support governance activities related to access management and security controls.
Assist with monitoring dashboard creation, reporting, and operational metrics analysis.
Provide Unix and Windows server administration support related to remote access services.
Perform deployment analysis, operational risk assessments, and deployment readiness reviews.
Generate deployment status reports and executive-level operational updates.
Drive continuous service improvement initiatives and incident reduction efforts.


Required Qualifications

Zscaler Expertise


Strong understanding of Zscaler architecture including:


ZPA (Zscaler Private Access)
ZIA (Zscaler Internet Access)
ZDX (Zscaler Digital Experience)


Experience deploying ZPA, ZIA, and ZDX in large enterprise environments.
Experience supporting and troubleshooting Zscaler environments.
Strong knowledge of Zscaler Client Connector (ZCC) and packet analysis.


Networking & Infrastructure


Strong understanding of:


OSI Model
TCP/IP
LAN/WAN technologies
Firewalls
Load Balancers
Web Application Firewalls (WAF)


Experience with enterprise networking and data center environments.


Security


Strong understanding of:


Certificates and PKI
Cryptography
Authentication and Authorization
Security protocols and controls


Experience implementing and supporting enterprise security solutions.
Knowledge of information security and IT risk management principles.


Operations & Monitoring


Experience with Incident, Problem, and Change Management processes.
Experience with monitoring tools and operational dashboards.
Experience with SIEM platforms such as Splunk, including dashboard customization and reporting.


Technical Administration


Experience supporting Windows and Unix/Linux server environments.
Experience troubleshooting application deployment and endpoint issues.
Understanding of the full project lifecycle and operational transition processes.


Qualifications


Experience supporting large-scale enterprise environments (100,000+ endpoints).
Experience with Microsoft Intune and MobileIron.
Experience developing operational automation solutions.
ITIL certification or strong ITSM process knowledge.
Experience working with globally distributed support teams and third-party vendors.


Key Competencies


Exceptional troubleshooting and analytical skills.
Strong documentation and process improvement capabilities.
Ability to work effectively during critical incidents and outages.
Excellent verbal and written communication skills.
Strong attention to detail and operational discipline.
Ability to manage risk and make sound decisions in highly visible production environments.


"

Systems Administrator

New Marlborou, MA, 01230

"Client domain is Medical Device company

Systems Administrator

Rate can go up to $65/hr C2C-

Marlborough, MA (5 days)

Need to be local and be able to do an in-person

USC/GC



Job Overview:The Senior Systems Administrator is responsible for managing and supporting physical and virtual server infrastructure.
Key Responsibilities:


Oversee the operations of the company’s servers, including hardware, software, and virtualization technologies.
Work with Security Operations to secure & patch systems
Conduct system analysis, configuration management, and develop improvements for system software performance, availability, and reliability.
Perform and test routine system backups and restores.
Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers.
Practice server asset management, including maintenance of server component inventory and related documentation and technical specifications.
Ensure the integrity and stability of the server environment through monitoring, analyzing, and participating in the planning and execution of disaster recovery procedures.
Manage and oversee the development, installation, and maintenance of server equipment and software.


Qualifications:


Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required.
5+ years of server system administration experience.
Experience with VMware or similar virtualization technologies.
Strong knowledge of systems and networking software, hardware, and networking protocols.
Experience with scripting and automation tools using powershell/automox
A proven track record of developing and implementing IT strategies and plans.
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
Demonstrated leadership and personnel/project management skills.






Preferred Skills:


Certifications in relevant fields, such as Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE), or Cisco Certified Network Associate (CCNA).
Strong communication skills, both written and verbal.
Ability to lead and motivate a team.
Excellent problem-solving and analytical skills.
Technical Skill Proficiency:


o VMware including Aria Operations

o Cisco InterSight with UCS Server HW/SW

o Pure Storage

o Familiarity with Linux Operating Systems

o Backup & Recovery with ExaGrid, Veeam, Veeam Data Cloud

o Varonis

o Proofpoint mail filtering

o Azure/O365 with focus on Microsoft Exchange

o Active Directory

o Windows Server Versions 2003-2025

o Dell Isilons

o Infrastructure Management in Microsoft Azure

o Powershell (Automox a plus)

o SCCM experience

o Azure/O365 with focus on Exchange Online and Exchange On-Premises

o Varonis experience a plus

o LogicMonitor experience a plus

o ExaGrid experience a plus


Working Conditions:


Primarily in an office environment in Marlborough, MA.
May require weekend and evening work.
Periodic visits to data centers or server rooms may be necessary.
Travel to other sites & locations (International & Domestic) may be necessary.
On-Call is Required


"